Privacy Policy

1. Introduction

ZharaTek ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI voice automation services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and business details you provide when requesting a demo or consultation.
• Call Data: Recordings, transcripts, and metadata from AI-assisted calls processed through our platform.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
• Business Information: Details about your business that you provide to configure our AI services.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our AI voice automation services
• Respond to inquiries and process consultation requests
• Send service-related communications and updates
• Analyze usage trends to enhance user experience
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in delivering our services (e.g., CRM platforms, email providers).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Call recordings and transcripts are retained according to your service agreement.

6. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at the information below.

8. Contact Us

If you have questions about this Privacy Policy, please contact us: